Commonly Asked Questions

What is your age policy?

Anyone the age of 16 or younger must be accompanied by their legal parent or guardian. So as long as the legal parent or guardian is also present, you will be fine. Some shows we have to be strict regarding the age limit. We will advertise any age restrictions, but otherwise, please feel free to call our box office or email thronetheater@gmail.com if you have any questions.

How do I buy tickets?

You can buy tickets for upcoming shows at The Throne Theater at one of the following:
The Throne Theater Box Office
Yellow Dog Discs

When is your box office open?

The Throne Theater box office hours are:
Monday – Friday
12:00 PM to 5:00 PM

Closed Saturday and Sunday
*We will open box office one hour before doors for Saturday and Sunday shows.

I’m worried the show will sell out; can you reserve me a ticket now, and I’ll pay for it later?

We are not allowed to “HOLD” a ticket for you as that would be unfair to other patrons.

I’m supposed to be on the guest list, how do I confirm this?

If you are supposed to be on a guest list, be sure you know the name of the person who has put you on the list. It is also a good idea to confirm with that person that you are on the list 24 hours before the show. Valid ID is always required at The Throne Theater! It is essential when you are picking up tickets at Will-Call or from the guest list. We are not responsible for mistakes made by band members, radio stations, or other promotional groups, although we will follow up on guest list questions to the best of our ability.

The show is sold out, will you be releasing any tickets?

No. Once a show is sold out there are no more tickets available.

I am buying a ticket to your show from someone else, how do I know that they did not just Xerox the ticket?

You do not.

We advise that you do not purchase print at home tickets from someone you do not know.

ALL tickets are scanned at the door and a photocopied ticket will not gain you admittance to the venue. Buyer Beware! Each bar code will only scan once – once it’s been scanned by our security, it won’t work again, so be careful!

Can I get a refund for my ticket?

We can’t refund tickets unless a headliner cancels or the show is rescheduled. We do not offer refunds if a supporting act cancels. You are welcome to re-sell your tickets – you can post on Craig’s List or in the Facebook event, or sell it to another guest in front of the club. FYI: North Carolina law does not allow scalping – and can only be sold for up to $3 over face value.

How can I be guaranteed tickets for a big show?

The best way is to be close personal friends with the artist. Oh wait, that’s the only way. Next best: Unless an artist has asked that tickets only be sold online, we do try to protect die-hard fans who spend hours and days at our box office. No one has ever waited overnight for tickets and not gotten into the show. That said, there’s always a first time. We do regular counts outside the box office during the hours right before an on-sale and if we reach our box office limit, we will let you know so you can get to a computer and try your luck.

What’s your capacity?

Music Hall capacity is 746

What kind of ID do I need to drink at The Throne Theater?

According to the North Carolina Alcoholic Beverage Control Commission, The Throne Theater is allowed to accept only four forms of identification as proof of age for the consumption of alcohol. The North Carolina law reads as follows: “Acceptable forms of identification are driver’s license, North Carolina special identification card, passport, and a military identification card. Businesses reserve the right to refuse service to anyone who appears intoxicated or underage. GS 18B-302, 18B-305″ Any guest who presents an out-of-state ID card is marked with X’s and is not allowed to purchase or consume alcohol while at the club. We will allow entry to a show with an out-of-state ID, but we will not allow that person to use it as proof of age for drinking at our bar. The law specifically notes a North Carolina special ID card – but no other state’s ID cards are acceptable as proof of age. Any state’s drivers licenses may be accepted, but not ID cards from out-of-state. For more information, visit the NC Alcohol Beverage Controls’ website: http://www.ncabc.com/education/permittee/faq.aspx

When will the show end?

Sometimes we wish the show would never end. The end of a set is at the discretion of the performing act. All artists are contracted for a minimum set length – typically anywhere from 45 minutes to 90 minutes, and sometimes loner depending on the act.

Do you have a parking lot?

No, but there is plenty of street parking downtown. There is also a 6 level parking deck located directly across the street from us.

Do you sell food at The Throne Theater?

No, but there are 40+ grub hubs located within walking distance.
Staff favorites include: Slice of Life, Front Street Brewery, Shuckin’ Shack, Reel Cafe, Hell’s Kitchen, The Greeks, Pinpoint, Fork ‘n’ Cork, Dixie Grill, Nikki’s Sushi, Jimmy Johns, etc.

Where can we smoke at The Throne Theater?

Smoking and vaping are not permitted inside The Throne Theater. To help accommodate smokers we allow smokers outside in a specific area where smoking where smoking is permitted. Must be 18 years of age to smoke.

Will you call me a taxi?

Yes, we will call you a taxi.

Do you have a bar inside?

Yes, we have three bars inside and a beer tub.
Not all are always open.

Do you have a dress code?

In the words of Kurt Cobain, “Come as you are.” No white “wife beaters” or gang insignias/colors allowed. This includes plain white shirts, kutts, or gang related colored bandannas. Common practice, if it’s questionable, don’t wear it. Also, we recommend wearing closed-toe shoes. No weapons of any kind are allowed inside The Throne Theater.

Do you have a coat check?

We have coat rack available, however The Throne Theater is not responsible for any lost or stolen items

Can I bring in a messenger bag or backpack?

No backpacks of any kind, sorry. This is for safety reasons. All bags will be subject to a search at the door by our security team.

Is seating available at The Throne Theater?

There is some seating available for our balcony ticket holders but seating is first come first serve.

I am in a wheelchair or have special needs? Can you accommodate?

We always do everything we can to make sure that every guest we have is comfortable.
If you need special accommodations, please contact us first.

What is your photo policy?

No cameras of any kind are allowed at shows unless you have been pre-approved by venue management or artist management. However, you are allowed to take pictures with your cell phone.